How SteadyPay uses Gradient Labs
33,000
“SteadyPay scaled to 33,000 outbound calls per month”
As published on gradient-labs.ai. Captured by usedby on Oct 7, 2026.
What happened
SteadyPay uses Gradient Labs' AI voice agent to place outbound calls to borrowers with outstanding loan balances who have not responded to written communication. The agent verifies identity, explains payment expectations and options, secures a repayment date, and updates back-office records.
Summary written by usedby from the source page, in English. The figures are those of Gradient Labs and SteadyPay, not ours.
- 60%“SteadyPay found that if a customer picked up the phone and passed ID verification, there was a 60% chance of meeting the business goal.”
- 20%“In one month, SteadyPay’s inbound call volume jumped 20% from customers responding to the AI voice agent’s initial outreach, turning these “cold” customers into engaged ones.”
Over the course of four weeks, the Gradient Labs AI voice agent made over 33,000 outbound calls to SteadyPay customers who had a loan and had not yet responded to written communication.
Before Gradient Labs, we needed to find a way to reach our growing number of customers effectively. Now we make 33,000 calls a month, converting 60% of engaged customers to committed repayment dates, all within FCA compliance standards.
What the story claims, and what we checked
We compared the story with its live page on Oct 7, 2026.
- The figure: 33,000CheckedPrinted word for word on the page, near the name of SteadyPay.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of SteadyPay.
- SteadyPay uses Gradient LabsCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.
More stories
Same company, same tool or same industry.
