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How Steer uses BrightHire

35+ hours

“35+ hours saved”

As published on brighthire.com, April 2026. Captured by usedby on Oct 7, 2026.

What happened

Steer, a marketing platform for auto repair shops, uses BrightHire Screen, an AI interviewer, to run first-round interviews for Customer Success and Onboarding roles without its sole recruiter being live in each conversation. Candidates complete the interviews on their own time.

Summary written by usedby from the source page, in English. The figures are those of BrightHire and Steer, not ours.

  • 45%“80% pass-through rate at the hiring manager stage (45% higher than interviews not conducted on Screen)”
  • 7“7 hires made using BrightHire Screen”
  • 4.3/5“4.3/5 candidate experience rating with Screen interviews”
  • 110“110 interviews completed across customer success and onboarding roles”

Without requiring Arianna to be live in every conversation, Screen allowed Steer to run more first-round interviews, while still capturing the signals the team needed to decide who should move forward.

From the page. brighthire.com, captured Oct 7, 2026

It’s never going to be 100% the same as a live recruiter. And that’s okay. The time it saves and how much it can optimize the workflow, while still delivering a good candidate experience, makes it absolutely worth it.

Arianna Davis, Lead Recruiter, Steer. Source, captured Oct 7, 2026

I would not be able to do the volume of work that I do at the pace that I do it without BrightHire.

Arianna Davis, Lead Recruiter, Steer, Steer. Source, captured Oct 7, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 7, 2026.

  • The figure: 35+ hoursCheckedPrinted word for word on the page, near the name of Steer.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Steer.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Steer uses BrightHireCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

76%“In 2026, that number grew to 76%, driven by the company-wide rollout and the organic enthusiasm that spread from the R&D pilot outward.”Toast uses BrightHire. Another customer of BrightHire40,000“more than 40,000 interviews have taken place on the platform, with 85%+ captured directly through the ATS”Clipboard uses BrightHire. Another customer of BrightHire30–35%“30–35% reduction in candidate processing time from first interview to offer (15 days)”Overjet uses BrightHire. Another customer of BrightHire