The use case: how Stora Enso deploys Celonis
Stora Enso uses Celonis process mining and low-code automation to streamline order fulfillment, replacing manual searching, emailing and reporting. Teams receive proactive delivery-delay alerts and trigger automated actions, with a Salesforce integration used to coordinate customer communication about delivery date changes.
More reported results
Figures published in Celonis’s case study. They are not independently measured by usedby.
In addition they have over 50 active, operational Celonis end users who have managed over 1,000 tasks*.
More than 65%* of users described Celonis as highly useful for their daily work
Over 50%* reported a reduction in manual process handling
Nearly 90%* are satisfied with their experience using Celonis
In the customer’s words
Celonis helps us to ensure seamless supply chain operations, increased customer satisfaction, and operational agility.Other companies using Celonis
Customers across industries, with public evidence.
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Based on Celonis’s published case study. We check the public evidence; the results are reported by the vendor.
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- Oct 24, 2026
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- The figure: 20%Checked
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- Stora Enso uses CelonisChecked
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Working within Celonis Studio, the platform’s low-code development environment, the in-house team used process mining to identify order fulfillment pinch points, which they addressed with a range of solutions and automations.