The use case: how Super deploys AssemblyAI
Super, a voice AI platform for real estate, uses AssemblyAI's Universal-3 Pro Streaming speech-to-text model, deployed via LiveKit, to transcribe calls for its real-time phone agents. It relies on the model for turn detection, multilingual handling, and keyterm prompting for real estate vocabulary.
More reported results
Figures published in AssemblyAI’s case study. They are not independently measured by usedby.
Universal-3 Pro Streaming dropped into Super's existing LiveKit pipeline in approximately one day, freeing the team to move straight into testing and evaluation.
In the customer’s words
We require a leading edge speech-to-text provider that can meet our specialized needs: fast, accurate, targeted, and multilingualOther AI tools used by Super
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Go straight to the source
Based on AssemblyAI’s published case study. We check the public evidence; the results are reported by the vendor.
assemblyai.com- Last checked
- Nov 5, 2026
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What we compared with the page.
- The figure: 30%Checked
Printed word for word on the page, near the name of Super.
- The passage quoted aboveChecked
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- Super uses AssemblyAIChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Approximately 30% cost savings on STT usage: Universal-3 Pro Streaming proved cost-effective compared to alternatives when factoring in hourly cost and the scaled usage included, delivering meaningful savings on a critical infrastructure line item.