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How SupportZebra uses Krisp

ConfirmedVendor case study · Checked Oct 29, 2026
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The use case: how SupportZebra deploys Krisp

SupportZebra, an outsourced customer service provider, equipped its call center agents with Krisp noise cancellation so that background noise from home environments would not reach customers after most staff moved to remote work. The software runs on agents' devices and works with their existing headsets, microphones and communication apps.

In the customer’s words

We frequently refer to Krisp in internal meetings as ‘working like magic.
Nathan Yap, Founder and CEO, SupportZebra — Source

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Go straight to the source

Based on Krisp’s published case study. We check the public evidence; the results are reported by the vendor.

krisp.ai
Last checked
Oct 29, 2026
krisp.aiCaptured Krisp case study about SupportZebraOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 78%Checked

    The figure is on the page; its label is our wording.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of SupportZebra.

  • SupportZebra uses KrispChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Equipped with Krisp noise cancellation, SupportZebra agents were able to work safely from home while providing the same top-notch customer support they provide when in the office.
From the page. krisp.ai