The use case: how The Farmer's Dog deploys Regal
The Farmer's Dog uses Regal to place outbound calls and text messages to prospects who abandoned their cart during onboarding, based on their behavior. It also triggers agent phone calls after a first shipment's delivery notification to support new customers.
More reported results
Figures published in Regal’s case study. They are not independently measured by usedby.
Within a single quarter, one month retention increased by a dramatic 15%.
And as over 70% of traffic was on mobile, it was imperative to create a seamless mobile experience.
In the customer’s words
Starting a phone sales program to call our unconverted leads and existing customers was so straightforward with Regal. And we are seeing a 58% lift in conversion.Other AI tools used by The Farmer's Dog
Other public relationships recorded on usedby.
Explore The Farmer's Dog’s AI stack
Other companies using Regal
Customers across industries, with public evidence.
American StandardConfirmed
AngiConfirmed
Aprende InstituteConfirmedAssure HealthConfirmed
Career KarmaConfirmedClub Z!ConfirmedGo straight to the source
Based on Regal’s published case study. We check the public evidence; the results are reported by the vendor.
regal.ai- Last checked
- Oct 8, 2026
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What we compared with the page.
- The figure: 57%Checked
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- The passage quoted aboveChecked
Copied word for word from the page, near the name of The Farmer's Dog.
- The Farmer's Dog uses RegalChecked
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- The result itselfNot checked
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By making onboarding more human with timely, relevant phone conversations, organic pet food leader, The Farmer’s Dog, saw a 58% uplift in new customer conversion.