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96%

“With 96% of employees supported and communications timed by location and role”

As published on moveworks.com. Checked by usedby on Oct 9, 2026.

What happened

Verisk uses the Moveworks AI Assistant, called Vic, inside Microsoft Teams to resolve employee support requests automatically. It also uses the assistant to send targeted, interactive communications to specific employee groups instead of mass emails.

Summary written by usedby from the source page, in English. The figures are those of Moveworks and Verisk, not ours.

By delivering targeted, interactive messages in Teams, AI Assistant Vic dramatically boosted engagement. With 96% of employees supported and communications timed by location and role, Verisk keeps its global workforce aligned in real time.

From the page. moveworks.com

Moveworks has meant so much more than cost savings. The AI Assistant has completely changed our employee experience; it’s easily the best business decision I’ve made.

David Lewis, AVP of Compute Services, Verisk. Source

What the story claims, and what we checked

What we compared with the page.

  • The figure: 96%CheckedPrinted word for word on the page, near the name of Verisk.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Verisk.
  • Verisk uses MoveworksCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

60%“Realized an estimated 60% reduction in development time for pre-built dashboards”Verisk uses ThoughtSpot. Another tool at Verisk25,000“More than 25,000 employees — representing 72% of the total workforce — are now leveraging AI to find information across business applications”AkzoNobel uses Moveworks. Another customer of Moveworks49%“49% decrease in support ticket resolution time”Albemarle uses Moveworks. Another customer of Moveworks