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How Viewpoint uses New Relic

ConfirmedVendor case study · Checked Nov 14, 2026
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The use case: how Viewpoint deploys New Relic

Viewpoint, a construction software company, uses New Relic for unified observability across applications and infrastructure in its Kubernetes clusters as it migrates its Vista ERP and Spectrum construction management applications to the cloud. Engineers, support and QA staff correlate data to track application health, respond to alerts, and share dashboards with customers.

More reported results

Figures published in New Relic’s case study. They are not independently measured by usedby.

83%

83% reduction in alert noise

35%

35% improved response times for identity management

10x

Some core application services saw a 10x performance gain

In the customer’s words

With end-to-end observability under the hood in New Relic, it’s been simple to instrument our applications as we move them to the cloud. Being able to grab that telemetry data and take action before issues arise or customers notice—that’s been huge.
Greg Gentling, Director of Enterprise Architecture, Viewpoint — Source

Other companies using New Relic

Customers across industries, with public evidence.

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More stories

Go straight to the source

Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.

newrelic.com
Last checked
Nov 14, 2026
newrelic.comCaptured New Relic case study about ViewpointOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 57%Checked

    The figure is on the page; its label is our wording.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Viewpoint.

  • Viewpoint uses New RelicChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Viewpoint adopted New Relic for unified observability across applications and infrastructure in its Kubernetes clusters. This approach enables a wide range of users—including DevOps, customer support, performance engineers, QA, and test—to correlate data from across the cloud environment
From the page. newrelic.com