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How Watch Duty uses New Relic

ConfirmedVendor case study · Checked Nov 12, 2026
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The use case: how Watch Duty deploys New Relic

Watch Duty, a wildfire information nonprofit, uses New Relic to monitor whether its platform is meeting demand. It relies on alerts, logs, transactions and distributed tracing, and uses the data to verify the effect of caching changes and push notification performance.

More reported results

Figures published in New Relic’s case study. They are not independently measured by usedby.

9 million

Watch Duty peaked at up to 9 million users in the week.

10X

an immediate scaling of 10X over last year according to Dave

40%

increasing their caching, now up to 40% of their traffic

In the customer’s words

One or two engineers can operate as a full scale tech company with the New Relic tools available.
Dave Merritt, CTO, Watch Duty — Source

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More stories

Go straight to the source

Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.

newrelic.com
Last checked
Nov 12, 2026
newrelic.comCaptured New Relic case study about Watch DutyOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 1.5 millionChecked

    Printed word for word on the page, near the name of Watch Duty.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Watch Duty.

  • Watch Duty uses New RelicChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

In the February 2025 California fires, Watch Duty needed to support 1.5 million concurrent users, an immediate scaling of 10X over last year according to Dave.
From the page. newrelic.com