How Wonderschool uses Lorikeet
100%
“the answer rate moved from 10% to 100%, with Lorikeet picking up every parent call”
As published on lorikeetcx.ai. Captured by usedby on Oct 8, 2026.
What happened
Wonderschool uses Lorikeet as a voice agent on its Helping Hands inbound parent support line. It qualifies parents, checks live provider availability, shares enrollment details or texts an enrollment link, hands off to the school via outbound workflows, and closes out scam calls.
Summary written by usedby from the source page, in English. The figures are those of Lorikeet and Wonderschool, not ours.
- 85%“Of every genuine parent call, 85% reached a useful outcome inside the same conversation.”
- 41%“41% were fully resolved by Lorikeet and a further 44% were handed off cleanly to the school via outbound workflows.”
- 9%“Hang-ups fell from 43% to 9% as the opening script, voice, and pacing tightened through the first two weeks.”
- 30%“Across the first month, the share of calls coming from genuine parent enrollment inquiries more than doubled, climbing from 14% in week one to 30% by month-end.”
In early March 2026, Wonderschool deployed Lorikeet as the voice agent on the Helping Hands line. Within the first full month live, the answer rate moved from 10% to 100%, with Lorikeet picking up every parent call.
Lorikeet absorbs around 50% of calls that were scam noise. Zero human triage time wasted.
What the story claims, and what we checked
We compared the story with its live page on Oct 8, 2026.
- The figure: 100%CheckedPrinted word for word on the page, near the name of Wonderschool.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Wonderschool.
- Wonderschool uses LorikeetCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.
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