3,444 customer stories of AI tools: What did AI deliver in ?
- MaxContact, a contact center software provider, integrated Deepgram's speech-to-text into its Speech Analytics platform to transcribe customer calls, including mono recordings.MaxContact uses Deepgram. Telecommunications.Vendor case studydeepgram.comCaptured Oct 2, 2026
- Fabletics uses Cognigy's agentic AI on voice and chat to handle customer service journeys end to end, such as authenticating customers, updating account and order data, and processing refunds.Fabletics uses Cognigy. Fashion & Apparel.Vendor case studycognigy.comCaptured Oct 2, 2026
- Schwarz Digits equips Lidl store employees with headsets to talk to a voice assistant (LIVA) built on Cognigy. Employees use voice commands to look up product details or stock levels and to perform tasks such as opening…Schwarz Digits uses Cognigy. IT Services & System Integration.Vendor case studycognigy.comCaptured Oct 2, 2026
- DHL uses a Cognigy AI Agent in its contact center to handle customer service inquiries at large scale, aiming to maintain service quality.DHL uses Cognigy. Logistics & Supply Chain.Vendor case studycognigy.comCaptured Oct 2, 2026
3,444 stories about 2,964 companies and 317 AI tools. 2,616 carry a figure printed on their page.