Skip to main content
usedby

What AI does Empyrean use?

empyrean.cash

1

AI tool in use at Empyrean

1 confirmed 0 observed

Empyrean uses 1 AI tool: Level AI (Customer Service Automation). A published story, quote or press release confirms it.Latest check Oct 8, 2026: 1 of 1 tool checked, from 3 public sources.

AI tools in use
1
Latest check
October 8, 20261 of 1 tool checked so far

Every AI tool at Empyrean

1 line, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
Level AICustomer Service Automation—thelevel.ai

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In Empyrean's own words

Published results, each linked to its dated source. We quote, we do not score.

We’re not just a service center anymore. With Level AI, we’re proactive, we’re efficient, and above all—we’re compassionate,
Freddie, VP, Member Experience & Service Innovation, Empyrean. On Level AI. Source, Captured Oct 8, 2026
We manually created a spreadsheet, wrote down the calls that we were QAing, and then entered them into a tool, which was very time-consuming
Freddie Berberena, Service Center Lead, Empyrean. On Level AI. Source, Captured Oct 8, 2026

Questions about AI at Empyrean

What AI tools does Empyrean use?

Empyrean uses 1 AI tool: Level AI. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.

How does usedby know which AI tools Empyrean uses?

Each tool is linked to a public page that names Empyrean: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Empyrean, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.