1
AI tool in use at Providence
Providence uses 1 AI tool: Rasa (Chatbots & Live Chat). A published story, quote or press release confirms it.Latest check Oct 8, 2026: 1 of 1 tool checked, from 3 public sources.
- Website
- providence.org
- AI tools in use
- 1
- Latest check
- October 8, 20261 of 1 tool checked so far
Every AI tool at Providence
1 line, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
Rasa | Chatbots & Live Chat | — | rasa.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Providence's own words
Published results, each linked to its dated source. We quote, we do not score.
160K+Unique monthly user conversations
Providence uses Rasa. Vendor case study, Captured Oct 8, 2026.We’ve built a scalable, compliant platform with Rasa that supports real patient needs and drives measurable outcomes. CALM gives us a framework to keep that momentum going, with the flexibility to grow responsibly as expectations around AI continue to evolve.Questions about AI at Providence
What AI tools does Providence use?
Providence uses 1 AI tool: Rasa. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
How does usedby know which AI tools Providence uses?
Each tool is linked to a public page that names Providence: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Providence, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.

