3
AI tools in use at Rappi
Rappi uses 3 AI tools: Getcrux (Marketing Personalization & Ads), Kustomer (Customer Service Automation), and Photoroom (Image Generation & Editing). None is confirmed by a published story, quote or press release; 3 are listed on the vendor's own pages.Latest check Oct 4, 2026: 3 of 3 tools checked, from 4 public sources.
- Website
- rappi.com
- AI tools in use
- 3
- Latest check
- October 4, 20263 of 3 tools checked so far
Every AI tool at Rappi
3 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Getcrux | Marketing Personalization & Ads | — | getcrux.ai | |
 Kustomer | Customer Service Automation | — | kustomer.com | |
 Photoroom | Image Generation & Editing | — | photoroom.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
Questions about AI at Rappi
What AI tools does Rappi use?
Rappi uses 3 AI tools: Getcrux, Kustomer, and Photoroom. None is confirmed by a published story, quote or press release, and 3 are listed on the vendor's own pages.
How does usedby know which AI tools Rappi uses?
Each tool is linked to a public page that names Rappi: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Rappi, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.