1
AI tool in use at West Monroe
West Monroe uses 1 AI tool: Moveworks (Internal IT Support). A published story, quote or press release confirms it.Latest check Oct 5, 2026: 1 of 1 tool checked, from 2 public sources.
- Website
- westmonroe.com
- AI tools in use
- 1
- Latest check
- October 5, 20261 of 1 tool checked so far
Every AI tool at West Monroe
1 line, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Moveworks | Internal IT Support | — | moveworks.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In West Monroe's own words
Published results, each linked to its dated source. We quote, we do not score.
$1.4MAnnual savings in MSP costs
West Monroe uses Moveworks. Vendor case study, Captured Oct 5, 2026.Moveworks met our employees where they were—in Teams or Slack—and resolved over 8,000 tickets last year. That’s $1.4M in cost savings and a huge boost to productivity.Moveworks was able to automate a significant amount of the work and speed up the mean time to resolution for our employees. They resolved over 8000 tickets for us last year and helped accelerate another 4000, which, from a bottom line standpoint, actually saved us over 40% in costs. So we saved about $1.4 million in services last year.Questions about AI at West Monroe
What AI tools does West Monroe use?
West Monroe uses 1 AI tool: Moveworks. 1 is confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
How does usedby know which AI tools West Monroe uses?
Each tool is linked to a public page that names West Monroe: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find West Monroe, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.