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Fireflies vs Otter: who uses which

Customers, public proof and the companies that use both.

On usedby, 24 companies use Fireflies and 11 use Otter. 1 company uses both, including Salesforce.Latest check Oct 5, 2026: 26 of 35 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.

Who uses Fireflies, Otter, or both

Every company with a public proof for at least one of the two tools.

23

use only Fireflies

1

company uses both

10

use only Otter

23 companies use only Fireflies, 10 use only Otter and 1 uses both, out of the 34 companies on usedby that use at least one of them.

24customers
11 confirmed 13 observed

Where it lands (named customers)

DevTools & Infrastructure3
Artificial Intelligence2
Telecommunications2
11customers
3 confirmed 8 observed

Where it lands (named customers)

Accounting & Audit1
E-commerce & D2C1
Fintech & Payments1

Who uses both

Companies with a confirmed or observed line on both tools.

Companies that use both Fireflies and Otter
Company
Salesforce

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

FirefliesOtter
Customersusedby, latest check Oct 5, 2026Fireflies: 24 (11 confirmed, 13 observed)Otter: 11 (3 confirmed, 8 observed)
CategoryusedbyFireflies: Meeting AssistantsOtter: Meeting Assistants
PricingFireflies: Free: $0 Free forever; Pro: $10 per seat / month, billed annually; Business: $19 per seat / month, billed annually; Enterprise: $39 per seat / month, billed annuallyfireflies.ai, checked Oct 7, 2026Not checked yet
Free trialFireflies: Free trial or free plan available.fireflies.ai, checked Oct 7, 2026Otter: Free trial or free plan available.otter.ai, checked Oct 8, 2026
SecurityFireflies: SOC 2 Type II, HIPAAfireflies.ai, checked Oct 7, 2026Not checked yet
LanguagesFireflies: English, Spanish, Frenchfireflies.ai, checked Oct 7, 2026Otter: English, Spanish, French, German, Japanese, Chineseotter.ai, checked Oct 8, 2026
IntegrationsNot checked yetOtter: Airtable, Amazon S3, Asana, Claude, ClickUp, Dropbox, Egnyte, Glean, Google Calendar, Google Docs, Google Drive, Google Meetotter.ai, checked Oct 8, 2026
WebsiteFireflies: fireflies.aiOtter: otter.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

No reviewed story yetusedby shows a story of Fireflies or Otter here once its figures are checked against the captured page.

Questions about Fireflies and Otter

Which is used more, Fireflies or Otter?

Fireflies has more customers on usedby: 24 against 11 for Otter.

Do companies use both Fireflies and Otter?

Yes. 1 company uses both on usedby, including Salesforce.

Who uses Fireflies?

24 companies on usedby, each with the public page that shows it. See who uses Fireflies.

Who uses Otter?

11 companies on usedby, each with the public page that shows it. See who uses Otter.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.