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180%

“the VIP Experience team has increased GoFundMe’s repeat and referral business by 180% in just nine months”

Tel que publié sur hubspot.com. Capturé par usedby le 5 oct. 2026.

Ce qui s’est passé

GoFundMe's VIP Experience team uses HubSpot Sales Hub and CRM to manage and nurture its highest-profile customer accounts, replacing Google Workspace tools. They use it for account ownership, outreach calendars, deal tracking of referrals and repeat business, and shared visibility with the Partnerships and News teams.

Résumé rédigé par usedby à partir de la page source, en anglais. Les chiffres sont ceux de HubSpot et de GoFundMe, pas les nôtres.

  • 191%“Today, repeat and referral businesses comprise a higher portion of GoFundMe’s total business, rising from 11% to 32%, a 191% increase.”

With the HubSpot CRM platform, the VIP Experience team has increased GoFundMe’s repeat and referral business by 180% in just nine months.

Extrait de la page. hubspot.com, capturée le 5 oct. 2026

As the global leader in online social fundraising, GoFundMe Charity helps nonprofits raise funds for important causes. Sales Hub Enterprise has allowed our team to reduce the volume of manual work in their roles, automate the onboarding experience for our new platform users, and dedicate more time to understanding the needs of the nonprofits we serve. The reporting tools are powerful, and help us make informed decisions to increasingly provide value to our nonprofits.

NAVIN WATUMULL, Senior Product Marketing Manager, GoFundMe. Source, capturée le 3 oct. 2026

As the global leader in online social fundraising, GoFundMe Charity helps nonprofits raise funds for important causes. Sales Hub Enterprise has allowed our team to reduce the volume of manual work in their roles, automate the onboarding experience for our new platform users, and dedicate more time to understanding the needs of the nonprofits we serve. The reporting tools are powerful, and help us make informed decisions to increasingly provide value to our nonprofits.

Navin Watumull, Senior Product Marketing Manager, GoFundMe. Source, capturée le 3 oct. 2026

Having satisfied customers come back to us, year after year, has been a huge win,

Charlie Earl, Manager, VIP Experience, GoFundMe. Source, capturée le 5 oct. 2026

Ce que dit le témoignage, et ce que nous avons vérifié

Nous avons comparé le témoignage à sa page en ligne le 5 oct. 2026.

  • Le chiffre : 180%VérifiéImprimé mot pour mot sur la page, près du nom de GoFundMe.
  • L’extrait cité plus hautVérifiéCopié mot pour mot depuis la page, près du nom de GoFundMe.
  • GoFundMe utilise HubSpotVérifiéLigne de niveau Confirmé. Dernière vérification, toutes sources confondues : 5 oct. 2026.
  • Le résultat lui-mêmeNon vérifiéNous le citons ; nous ne l’avons pas mesuré.

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