50 hours
“50 hours saved per week”
As published on notion.com, July 2026. Checked by usedby on Oct 13, 2026.
What happened
Baseten built a Notion Custom Agent that mimics its first account executive and answers sales teammates' questions in Slack, drawing on Salesforce, Gong, Slack history and Notion. Teams across recruiting, marketing and sales also built their own agents for onboarding answers, market briefs, analytics reports and knowledge base articles, with Notion serving as the company's system of record.
Summary written by usedby from the source page, in English. The figures are those of Notion and Baseten, not ours.
- 5-10ד5-10× the number of questions asked daily”
- ~20s“~20s from question to answer”
It now lives in a Slack channel called Sales Phone A Friend, where the Sales team brings their questions, and cut the response time on questions from an average of 30 minutes to about 20 seconds.
The one singular source of truth where we pull it all together—and what we think of as our collective brain (or system of record)—is Notion.
What the story claims, and what we checked
What we compared with the page.
- The figure: 50 hoursCheckedPrinted word for word on the page, near the name of Baseten.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Baseten.
- The publication dateCheckedRead from the page’s own metadata, never guessed.
- Baseten uses NotionCheckedConfirmed line.
- The result itselfNot checkedWe quote it; we did not measure it.
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