19,000
“19,000 unique users in the first two months after Go-live”
As published on cognigy.com. Captured by usedby on Oct 8, 2026.
What happened
Bayer built DSO Go, a multilingual AI agent combining guided conversation with generative AI, to give employees instant answers about its new Dynamic Shared Ownership operating model. It is available on Microsoft Teams, web chat and SharePoint.
Summary written by usedby from the source page, in English. The figures are those of Cognigy and Bayer, not ours.
- 80%“80% Satisfaction rate”
- 4 months“Deployment in 4 months”
- 9“Natural Dialogue enabled with GenAI in 9 Languages”
Since its launch, DSO Go has seen significant engagement with 19,000 unique users across various channels in the first two months. Employees frequently use DSO Go in daily operations and team meetings, benefiting from its ability to answer free-text questions and provide instant, intuitive responses.
The AI Agent's ability to deliver user-friendly, human-like interactions and access a vast knowledge base has become integral to our daily operations and team meetings.
The implementation of our AI agent DSO Go has revolutionized our internal communication.
What the story claims, and what we checked
We compared the story with its live page on Oct 8, 2026.
- The figure: 19,000CheckedPrinted word for word on the page, near the name of Bayer.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Bayer.
- Bayer uses CognigyCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.
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