The use case: how Box deploys Qualified
Box's ANZ marketing team uses Qualified's AI SDR agent, renamed Bella, to engage website visitors, adapt conversations to each visitor, and book meetings. Visitors who don't book are moved into a personalized email nurture, and booked meetings sync to Salesforce and Slack.
More reported results
Figures published in Qualified’s case study. They are not independently measured by usedby.
Bella engages every website visitor 24/7, 365 days a year, without added headcount
In the customer’s words
The first reason we chose to work with her (Piper) is real-time context. She's surfacing information from our website, and also pulling from playbooks and themes we set up on the back end.Other AI tools used by Box
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Based on Qualified’s published case study. We check the public evidence; the results are reported by the vendor.
qualified.com- Last checked
- Oct 8, 2026
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- The figure: 87%Checked
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Copied word for word from the page, near the name of Box.
- Box uses QualifiedChecked
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- The result itselfNot checked
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Rather than serving the same script to everyone, Bella adapts to what each visitor actually needs and guides the conversation toward an outcome, like booking a meeting. When a visitor doesn't book right away, she moves them into an email nurture personalized with the context of everything that happened on the website, so the lead never goes cold.