The use case: how Cents deploys Retell AI
Cents, a vertical SaaS platform for laundromat operators, built Assist, a white-labeled AI voice receptionist on top of Retell AI. It answers customer calls about store hours, locations, pick-up service, refunds and orders around the clock.
More reported results
Figures published in Retell AI’s case study. They are not independently measured by usedby.
24/7 availability so operators no longer pick up calls during work hours or late at night
In the customer’s words
Most of our operators are scrappy small-business owners,Other companies using Retell AI
Customers across industries, with public evidence.
AccioJobConfirmed
AnkerConfirmed
BoatzonConfirmed
BrightChampsConfirmed
EveriseConfirmed
Inbounds.comConfirmedGo straight to the source
Based on Retell AI’s published case study. We check the public evidence; the results are reported by the vendor.
retellai.com- Last checked
- Oct 5, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 75%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Cents.
- Cents uses Retell AIChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Within four weeks, with one engineer working part-time, Cents launched Assist, their AI-powered voice receptionist built on top of Retell AI. Almost immediately, Assist became one of the most popular features in their product suite.