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Customer.iousedbyCosentino's Food Group

How Cosentino's Food Group uses Customer.io

ConfirmedVendor case study · Checked Nov 12, 2026
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The use case: how Cosentino's Food Group deploys Customer.io

Cosentino's uses Customer.io as the activation layer that sends millions of individually personalized emails each month. Goodlight AI's shopper personas, recommendations, and send-timing decisions sync to each shopper's Customer.io profile, and Customer.io executes every send.

More reported results

Figures published in Customer.io’s case study. They are not independently measured by usedby.

15% to 48%

Email open rates increased from 15% to 48%

20%

trip frequency increased by 20%

In the customer’s words

The sales results are real. Goodlight AI and Customer.io are one of the best business decisions we made in 2025.
John Stanze, Director of Operations, Cosentino's Food Stores, Cosentino's Food Group — Source

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More stories

Go straight to the source

Based on Customer.io’s published case study. We check the public evidence; the results are reported by the vendor.

customer.io
Source published
Sep 1, 2026
Last checked
Nov 12, 2026
customer.ioCaptured Customer.io case study about Cosentino's Food GroupOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 21%Checked

    Printed word for word on the page, near the name of Cosentino's Food Group.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Cosentino's Food Group.

  • The publication dateChecked

    Read from the page’s own metadata, never guessed.

  • Cosentino's Food Group uses Customer.ioChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Email open rates increased from 15% to 48%, trip frequency increased by 20%, and spend per customer increased by 21%.
From the page. customer.io