The use case: how Clark County Credit Union deploys Zest AI
Create Credit Union uses Zest AI's credit underwriting to automate loan decisioning, restoring automation that was shut off during the pandemic. It is working with Zest to tune policy and remove guardrails so it can lend deeper into middle and lower credit tiers.
More reported results
Figures published in Zest AI’s case study. They are not independently measured by usedby.
Create Credit Union is incrementally working towards automating 80% of their decisioning with Zest AI.
In the customer’s words
Zest AI's integration and onboarding experience was phenomenal, bar none. Create Credit Union loved working with the customer success team — Zest worked hands on with us to align our strategic goals up with the machine learning model outputs, and we're excited to continue down this road together.Zest AI users in Banking & Mortgages
Companies in the same sector, with public evidence.
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Altra Federal Credit UnionConfirmed
Commonwealth Credit UnionConfirmed
Community Choice Credit UnionConfirmed
Credit Union WestConfirmed
Desert Valleys FCUConfirmedGo straight to the source
Based on Zest AI’s published case study. We check the public evidence; the results are reported by the vendor.
zest.ai- Last checked
- Oct 24, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 39%Checked
Printed word for word on the page, near the name of Clark County Credit Union.
- The passage quoted aboveChecked
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- Clark County Credit Union uses Zest AIChecked
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- The result itselfNot checked
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Create Credit Union surpassed their pre-pandemic automation levels, reaching 35% for auto loans, 32% for personal loans, and 39% for credit cards, with a clear path toward automating 80% of all decisioning.