The use case: how Crown Bioscience deploys HubSpot
Crown Bioscience, a contract research organization, uses HubSpot's Nurture Agent to rewrite nurture emails for each contact based on their behavior and company data, and uses Marketing Studio to create and store campaign briefs. This replaces manually built message variants for different segments.
In the customer’s words
With Nurture Agent, our team no longer has to build out every message variation by hand. The Agent handles that, and we're seeing replies to nurture emails that we've never seen from traditional messaging. That tells you the personalization is landing.Other companies using HubSpot
Customers across industries, with public evidence.
Angel City FCConfirmed
CasioConfirmed
Crunch FitnessConfirmed
DoordashConfirmed
FreshaConfirmed
GoFundMeConfirmedGo straight to the source
Based on HubSpot’s published case study. We check the public evidence; the results are reported by the vendor.
hubspot.com- Last checked
- Nov 5, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 14%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Crown Bioscience.
- Crown Bioscience uses HubSpotChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
HubSpot's Nurture Agent rewrites each email for the specific contact receiving it: subject line, preview text, body copy, and CTA. It draws on everything HubSpot knows about that person, including their company, their page views, their engagement history, their form submissions, and live web research on their organization at the moment of send.