The use case: how FIFA deploys Slack
FIFA uses Slack for its Rewards & Recognition team to coordinate prize distribution across tournament venues and monitor reward inventory. Slack also connects to Salesforce records and documents through enterprise search and Slackbot, and supports escalations and shift handoffs.
In the customer’s words
What Slack brings to the table is connection to data in the background, giving you rich information in real-time. Very difficult to achieve with other platforms in a fully integrated way.Other companies using Slack
Customers across industries, with public evidence.
AnthropicConfirmed
BoxConfirmed
CJ Olive YoungConfirmed
Capital OneConfirmed
GocertifyConfirmed
IBMConfirmedGo straight to the source
Based on Slack’s published case study. We check the public evidence; the results are reported by the vendor.
slack.com- Last checked
- Nov 12, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of FIFA.
- FIFA uses SlackChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
FIFA deployed Slack for its Rewards & Recognition team ahead of the FIFA World Cup 2026™, giving coordinators a single location to manage one of the tournament’s most meaningful workforce programs.