The use case: how Goodmeetings deploys DevRev
Goodmeetings uses DevRev as a single platform for customer support, sales bug reporting, and developer work, replacing several disconnected tools. Tickets are created from Slack threads and a live help chat widget, and meeting action items are pushed into DevRev as tickets.
In the customer’s words
Before DevRev, we used to waste more time in meetings. In our organization, we use it in our weekly meetings, our customer success team uses it regularly, our sales team uses it to file bugs, and our customers use the support widget to directly have conversations with us.DevRev users in Sales Tech & CRM
Companies in the same sector, with public evidence.
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Go straight to the source
Based on DevRev’s published case study. We check the public evidence; the results are reported by the vendor.
devrev.ai- Source published
- Jul 13, 2023
- Last checked
- Oct 24, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Goodmeetings.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Goodmeetings uses DevRevChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Goodmeetings was drowning in disconnected tools, manual data entry, and meetings wasted on coordination instead of strategy. DevRev unified their entire operation, customer success, sales, and developers into one platform.