The use case: how GP Transco deploys Front
GP Transco uses Front as a central shared inbox for customer and operational email, with routing rules, internal comments, and HubSpot CRM context. This lets account management, customer service, operations, after-hours, and accounting teams work the same conversations and hand off accounts without losing history.
In the customer’s words
With Front, less falls through the cracks, communication is faster, and response times with customers are faster, which means our customers are happier and the relationships are stronger.Other companies using Front
Customers across industries, with public evidence.
Atlas Travel & Technology GroupConfirmed
BranchConfirmed
Echo Global LogisticsConfirmed
Empower WorkConfirmed
EssentialistConfirmed
FirewizeConfirmedGo straight to the source
Based on Front’s published case study. We check the public evidence; the results are reported by the vendor.
front.com- Source published
- Aug 11, 2026
- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 80%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of GP Transco.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- GP Transco uses FrontChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Coverage during PTO is a non-event: The shared inbox keeps flowing and customers often don’t notice someone is out. Combined with our account SOPs, a new team member can be functional on an account in days instead of weeks.