The use case: how Helvetia deploys Rasa
Helvetia built an AI assistant that offers insurance policies to customers via text message, using Rasa for natural language understanding and dialogue management. It is deployed on-prem to meet data privacy requirements.
In the customer’s words
Rasa Enterprise allowed us to significantly reduce the engineering costs of our conversational AI projects. Being in control of our data and where Rasa is deployed is very important for us.Other AI tools used by Helvetia
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Rasa users in Insurance & InsurTech
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Based on Rasa’s published case study. We check the public evidence; the results are reported by the vendor.
rasa.com- Last checked
- Oct 8, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: over 30%Checked
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- The passage quoted aboveChecked
Copied word for word from the page, near the name of Helvetia.
- Helvetia uses RasaChecked
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- The result itselfNot checked
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The careful implementation and ‘go-live’ interactions with real customers produced incredible results, achieving a conversion rate of over 30% via text message.