85%
“85% lower cost: To keep up with demand, Instawork was projecting millions of dollars in costs to use human call screening.”
As published on vapi.ai. Captured by usedby on Oct 8, 2026.
What happened
Instawork uses Vapi voice agents to run automated screening calls with candidates for its hourly staffing marketplace, replacing screening calls that were previously done manually. The agents assess worker skills so candidates can be matched with hiring businesses.
Summary written by usedby from the source page, in English. The figures are those of Vapi and Instawork, not ours.
- 50x“50x Higher throughput: AI agents dramatically expanded the number of screening calls Instawork could run.”
- 30%“The number of successful placements as rated by marketplace partners increased by 30%.”
- 30 days“This enabled Instawork to move from concept to high-volume production in approximately 30 days.”
85% lower cost: To keep up with demand, Instawork was projecting millions of dollars in costs to use human call screening. On Vapi, they achieved significantly lower cost per call while increasing both the volume and quality of their placements.
Vapi has been a great partner for Instawork. Their platform allowed us to scale to millions of calls reliably with no performance issues, while giving our engineering, product, and operations teams a powerful and flexible way to build and manage voice agents.
What the story claims, and what we checked
We compared the story with its live page on Oct 8, 2026.
- The figure: 85%CheckedPrinted word for word on the page, near the name of Instawork.
- The passage quoted aboveCheckedCopied word for word from the page, near the name of Instawork.
- Instawork uses VapiCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
- The result itselfNot checkedWe quote it; we did not measure it.
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