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How Khan Academy uses Gupshup

70%

“70% questions answered by the digital assistant within 2 months of launch”

As published on gupshup.ai, May 2023. Captured by usedby on Oct 8, 2026.

What happened

Khan Academy uses Gupshup's WhatsApp API and conversational AI platform to send personalized messages and provide onboarding and support for students, teachers, and parents.

Summary written by usedby from the source page, in English. The figures are those of Gupshup and Khan Academy, not ours.

  • 700+“700+ hours per month of automated conversations”

Gupshup collaborated with Khan Academy to develop a conversational messaging solution on WhatsApp. Through Gupshup's AI-powered conversational engagement platform, Khan Academy was able to deliver personalized responses and tailor messages to parents, students, and teachers on WhatsApp.

From the page. gupshup.ai, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 70%CheckedPrinted word for word on the page, near the name of Khan Academy.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Khan Academy.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Khan Academy uses GupshupCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

20X+“WhatsApp delivered an overall ROAS of 20X+ across campaigns”Homecentre uses Gupshup. Another customer of Gupshup~8–15X“~8–15X Campaign ROI across brands”Azadea uses Gupshup. Another customer of Gupshup3.78%“3.78% reduction in support costs”Dot & Key uses Gupshup. Another customer of Gupshup