The use case: how Matera deploys Modjo
Matera uses Modjo's conversational AI to detect churn signals clients express in conversations with its teams. Modjo writes the signal into a CRM field that sends it to HubSpot, where a follow-up ticket with a conversation summary is created so Account Managers can assess the risk and trigger tailored action plans.
In the customer’s words
Modjo helps us detect risks that we previously couldn’t identify, ultimately reducing our churn rate.Modjo helps us detect risks we previously couldn’t see, reducing churn and giving Account Managers the context they need to take the right action.Other companies using Modjo
Customers across industries, with public evidence.
AssessFirstConfirmed
GreenlyConfirmed
KnowifyConfirmed
PayplugConfirmed
PennylaneConfirmed
PlayPlayConfirmedGo straight to the source
Based on Modjo’s published case study. We check the public evidence; the results are reported by the vendor.
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- Oct 4, 2026
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- Matera uses ModjoChecked
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Modjo fills in a CRM field to send the signal to Hubspot, which triggers the creation of a follow-up ticket The AI CRM Filling function integrates a summary of the conversation into the ticket, making it easier for Matera's teams to qualify the risk