The use case: how Mercury deploys Linear
Mercury uses Linear Projects to track active sprints and backlog for its product and engineering teams, with weekly project updates syncing to Slack. It also uses Linear Asks to turn bug reports and feature requests from Slack into tickets routed to the right team, and Linear Insights to monitor team performance.
In the customer’s words
Reacting with a ticket emoji and having Linear create a ticket automatically is absolutely incredibleOther AI tools used by Mercury
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- Nov 13, 2026
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Mercury manages a substantial volume of feedback on new products from internal users and beta customers using Linear Asks. Bug reports and feature requests are submitted directly from Slack and automatically sent to the relevant team in Linear.