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How OpenAI uses Clay

OpenAI's RevOps and sales teams use Clay's multi-provider waterfall enrichment to fill gaps in inbound lead data, and its AI research agent to automate account research that sellers used to do manually. Enrichment is also offered to sellers on demand through a Clay package inside Salesforce.

ConfirmedVendor case study · Checked Oct 3, 2026
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The use case: how OpenAI deploys Clay

OpenAI uses Clay's multi-provider waterfall enrichment to enrich inbound leads, Clay's AI research agent to automate account research that its best sellers did manually, and a Clay package inside Salesforce so sellers can run on-demand enrichment natively in the CRM.

More reported results

Figures published in Clay’s case study. They are not independently measured by usedby.

8500+

Maintained consistent weekly usage across sales team members using Clay’s on-demand enrichment Salesforce package, with 8500+ total enrichments run

150

On busy days, individual sellers may run up to 150 lead enrichments, with especially heavy usage at the start of quarters as teams build pipelines.

In the customer’s words

Clay enables our team to rapidly experiment with trigger driven workflows, and 3rd party enrichment data. We’re able to move fast and drive outsized impact on GTM execution – all while using a tool that’s fun, creative, and cutting edge.
Scotty Huhn, OpenAI — Source
With Clay, we more than doubled our enrichment coverage from low 40% to high 80%.
Keith Jones, GTM Systems Lead, OpenAI — Source
Clay was a way to leapfrog us into a multi-source model with the lowest amount of overhead and labor
Keith Jones, GTM Systems Lead, OpenAI — Source
We see outsized growth potential with Clay.
Keith Jones, GTM Systems Lead, OpenAI — Source
Clay has allowed us to easily leverage multiple providers to scale our inbound lead enrichment process. I've been able to build complex systems that used to require days of data science work now within hours.
Harsha Chilakamarri, OpenAI — Source
Clay allows us to move fast and drive outsized impact on GTM execution.
Scotty Huhn, ENGINEERING LEAD, OpenAI — Source

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More stories

Go straight to the source

Based on Clay’s published case study. We check the public evidence; the results are reported by the vendor.

clay.com
Last checked
Oct 3, 2026
clay.comCaptured Clay case study about OpenAIOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: low 40% to high 80%Checked

    The figure is on the page; its label is our wording.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of OpenAI.

  • OpenAI uses ClayChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Clay's multi-provider waterfall enrichment augmented by OpenAI’s models provided an immediate solution. "With Clay, we more than doubled our enrichment coverage from low 40% to high 80%," Keith notes.
From the page. clay.com