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How Payne Glasses uses iAdvize

8x

“achieving an 8x conversion lift, 5x engagement increase, and 50% reduction in requests requiring human intervention”

As published on iadvize.com. Captured by usedby on Oct 4, 2026.

What happened

Payne Glasses uses iAdvize's AI Shopping Assistant on its product and listing pages to guide shoppers in choosing glasses online around the clock, supplementing a small support team that is only available during business hours.

Summary written by usedby from the source page, in English. The figures are those of iAdvize and Payne Glasses, not ours.

By deploying iAdvize's AI Shopping Assistant across product & listing pages, Payne Glasses turned 24/7 AI-powered guidance into a revenue driver—achieving an 8x conversion lift, 5x engagement increase, and 50% reduction in requests requiring human intervention.

From the page. iadvize.com, captured Oct 4, 2026

We continue to exceed all of our goals with iAdvize. We're helping customers that we couldn't before because they didn't know how to chat with us, or we didn't have the bandwidth.

Katie Himes, Customer Experience Lead at Payne Glasses, Payne Glasses. Source, captured Oct 4, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 4, 2026.

  • The figure: 8xCheckedPrinted word for word on the page, near the name of Payne Glasses.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Payne Glasses.
  • Payne Glasses uses iAdvizeCheckedConfirmed line. Latest check across sources: Oct 4, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

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