Who uses iAdvize?
AI shopping assistant for e-commerce sites that answers shoppers, recommends products and guides them to checkout iadvize.com
13
companies use iAdvize
13 companies use iAdvize. 31% are in E-commerce & D2C. Confirmed or observed customers include Nespresso, Sephora, and Samsonite. 6 of them are confirmed by a published case study, quote or press release.Latest check Oct 4, 2026: 12 of 13 companies checked, from 10 public sources.
- Category
- Chatbots & Live Chat
- Customers by proof
- 6 confirmed, 7 observed
- Top industry
- E-commerce & D2C, 31% of customers
- Security
- ISO 27001Source: iadvize.com, checked Oct 7, 2026
- Most similar
- Tidio, no shared customer yet
- Website
- iadvize.com
What iAdvize does
iAdvize is an AI shopping assistant for e-commerce sites. It answers shoppers' questions in real time, recommends products and guides visitors to checkout, through engagement widgets and a shopping panel that match the site's design. It connects to e-commerce tools such as Shopify, so a conversation can open a support ticket, track an order or update a customer record.
Written by usedby from iadvize.com.
Main features
Common uses
13 companies use iAdvize
Every company below links to the public page that shows it uses iAdvize. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Nespresso | Consumer Goods | |
 Sephora | Beauty & Cosmetics | |
 Samsonite | Fashion & Apparel | |
 Caudalie | Beauty & Cosmetics | |
 Kendra Scott | Fashion & Apparel | |
 Sideshow | — | |
 National Mattress | Retail | |
 ShopLC | E-commerce & D2C | |
 Payne Glasses | E-commerce & D2C | |
 Labelle Perfumes | Beauty & Cosmetics |
Is iAdvize right for your company?
See what companies in your industry use, from the companies we track. Pick your industry.
Of the 53 E-commerce & D2C companies on usedby, 4 are listed as iAdvize customers. 5 use only another Chatbots & Live Chat tool.
- iAdvize only, 8%
- iAdvize and another tool in Chatbots & Live Chat, 0%
- Another tool in Chatbots & Live Chat only, 9%
- No Chatbots & Live Chat tool we can see, 83%
These are companies usedby tracks because a public page names them, often iAdvize's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.
What customers report
Results as published by iAdvize and its customers. Each one links to its dated source. We quote, we do not score.
8%conversion rate for shoppers using the AI
Mon Lit CabaneVendor case studyCaptured Oct 4, 20266xconversion lift on AI-assisted shoppers
Kendra ScottVendor case studyCaptured Oct 4, 202694%customer satisfaction score on conversations fully
SideshowVendor case studyCaptured Oct 4, 20268xconversion lift on AI-assisted shoppers
Payne GlassesVendor case studyCaptured Oct 4, 2026The iAdvize AI shopping assistant transforms the customer experience—making it smoother, more personalized, and more engaging.We weren't trying to reduce service costs. We were creating a new revenue stream. Framing AI as a sales enabler was the unlock that helped us scale with purpose.Before you buy iAdvize
What iAdvize publishes on the points buyers check first, each with its source and check date.
| Security | ISO 27001 | iadvize.com, checked Oct 7, 2026 |
|---|---|---|
| Data processing terms | A data processing agreement is available. | iadvize.com, checked Oct 7, 2026 |
| Integrations | Shopify, PrestaShop, Salesforce, Zendesk, Gorgias, Microsoft Dynamics, Klaviyo, Google Tag Manager, Didomi, Shipup, Helpscout, Kustomer | iadvize.com, checked Oct 7, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does iAdvize work with the tools we already use?
iAdvize alternatives
Tools compared with iAdvize most often, with the customers they share.
| Tool | Customers | Shared with iAdvize | Compare |
|---|---|---|---|
 Tidio46 customers, 0 shared | 46 | 0 | iAdvize vs Tidio |
 Live Person41 customers, 0 shared | 41 | 0 | iAdvize vs Live Person |
 Gupshup34 customers, 0 shared | 34 | 0 | iAdvize vs Gupshup |
Questions about iAdvize
Who uses iAdvize?
13 companies use iAdvize, including Nespresso, Sephora, and Samsonite.
Which industries use iAdvize?
The industries with the most iAdvize customers are E-commerce & D2C (4), Beauty & Cosmetics (3), and Fashion & Apparel (2).
What are the alternatives to iAdvize?
The tools compared with iAdvize most often are Tidio (46 customers, 0 shared), Live Person (41 customers, 0 shared), and Gupshup (34 customers, 0 shared). See all iAdvize alternatives.
How does usedby know who uses iAdvize?
Each company is linked to a public page that names it: iAdvize's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (6): a case study, a named quote or a press release. Observed (7): iAdvize shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use iAdvize, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 4, 2026, and 12 of 13 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of iAdvize started on October 4, 2026. New customers appear after two complete checks of its pages.