2
AI tools in use at Samsonite
Samsonite uses 2 AI tools: iAdvize (Chatbots & Live Chat) and TruefanAI (Video Generation & Editing). 2 are confirmed by a published story, quote or press release; none is listed on the vendor's own pages.Latest check Oct 4, 2026: 2 of 2 tools checked, from 5 public sources.
- Industry
- Fashion & Apparel
- Website
- samsonite.com
- AI tools in use
- 2Median for the 50 Fashion & Apparel companies on usedby: 1
- Latest check
- October 4, 20262 of 2 tools checked so far
Every AI tool at Samsonite
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 iAdvize | Chatbots & Live Chat | — | iadvize.com | |
 TruefanAI | Video Generation & Editing | — | truefan.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Samsonite's own words
Published results, each linked to its dated source. We quote, we do not score.
Users are getting used to talking to AI in natural language. Going back to an e-commerce site where you have to type keywords will quickly feel anachronistic.Samsonite compared to other Fashion & Apparel companies
Samsonite uses 2 AI tools. The median among the 50 Fashion & Apparel companies on usedby is 1. 32 of its 49 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
50 Fashion & Apparel companies on usedby, by number of AI tools
- 32 companies with 1 tool
- 8 companies with 2 tools
- 5 companies with 3 tools
- 1 company with 4 tools
- 0 companies with 5 tools
- 2 companies with 6 tools
- 1 company with 7 tools
- 1 company with 8 tools or more
What its peers use that Samsonite does not
Questions about AI at Samsonite
What AI tools does Samsonite use?
Samsonite uses 2 AI tools: iAdvize and TruefanAI. 2 are confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
Does Samsonite use Kustomer?
usedby has not found a public page showing that Samsonite uses Kustomer. Kustomer is the most used AI tool among the 50 Fashion & Apparel companies on usedby: 6 of them use it. See who uses Kustomer.
How does Samsonite compare to other Fashion & Apparel companies?
Samsonite uses 2 AI tools. The median among the 50 Fashion & Apparel companies on usedby is 1, and 32 of its 49 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Samsonite uses?
Each tool is linked to a public page that names Samsonite: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Samsonite, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.