AI agents for customer service tools used by Beauty & Cosmetics companies
Each line links its public proof and the date usedby last checked it.
19
Beauty & Cosmetics companies use AI agents for customer service tools
The most used: Tidio (7), iAdvize (3), and Yuma (3).Data as of Oct 22, 2026
Ranking
Tools ranked by the Beauty & Cosmetics companies that use them. Ties go to the stronger proof.
Who uses each tool
Strongest proof first. A job post is a signal, the weakest proof.
1
Tidio7 companies · Checked Oct 19, 202675 confirmed 2 observed
Bella SanteChecked Oct 19, 2026
NSI AustraliaChecked Oct 9, 2026
ProcosmetChecked Oct 19, 2026
SkinShopChecked Oct 9, 2026
Your KAYAChecked Oct 9, 2026
DermalogicaChecked Oct 19, 2026
The Body ShopChecked Oct 19, 2026
2
iAdvize3 companies · Checked Oct 22, 202631 confirmed 2 observed
CaudalieChecked Oct 22, 2026
SephoraChecked Oct 22, 2026
La Belle PerfumesChecked Oct 22, 2026
3
Yuma3 companies · Checked Oct 16, 202631 confirmed 2 observed- GlossierChecked Oct 16, 2026
900.careChecked Oct 16, 2026
ManucuristChecked Oct 16, 2026
4
Gupshup2 companies · Checked Oct 18, 202625
Ada1 company · Checked Oct 15, 202616
Decagon1 company · Checked Oct 15, 202617
Crescendo1 company · Checked Oct 18, 202618
Zowie1 company · Checked Oct 19, 20261
How usedby counts
A company counts once per tool, at its strongest proof: confirmed (a case study, a named testimonial, a press release or the company's own account), declared (the company told usedby), observed (a vendor logo wall or customers page) or signal (a job post). Counts cover the companies on usedby, never the whole market.
No software vendor had to be left out.
Data as of October 22, 2026.
Questions
Which AI agents for customer service tools do Beauty & Cosmetics companies use most?
Tidio leads: 7 of the 19 Beauty & Cosmetics companies on usedby that use AI agents for customer service tools use it. Next: iAdvize (3), Yuma (3), Gupshup (2), and Ada (1). See Tidio.
How many Beauty & Cosmetics companies use AI agents for customer service tools?
19 Beauty & Cosmetics companies on usedby use at least one of 8 AI agents for customer service tools. It counts the companies usedby tracks.
What proof backs these lines?
Of the 19 companies, each counted at its strongest proof: 11 confirmed, 0 declared, 8 observed and 0 known from a job post.
How does usedby build this ranking?
usedby counts each Beauty & Cosmetics company once per tool, from public proof: case studies, press releases, the company's own site or its declaration to usedby, vendor customer pages and job posts. Every line shows its proof and the date usedby last checked it.





