2
AI tools in use at Glossier
Glossier uses 2 AI tools: Ramp (Finance & Accounting AI) and Yuma (Customer Service Automation). 2 are confirmed by a published story, quote or press release; none is listed on the vendor's own pages.Latest check Oct 7, 2026: 2 of 2 tools checked, from 5 public sources.
- Industry
- Beauty & Cosmetics
- Website
- glossier.com
- AI tools in use
- 2Median for the 19 Beauty & Cosmetics companies on usedby: 1
- Latest check
- October 7, 20262 of 2 tools checked so far
Every AI tool at Glossier
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Ramp | Finance & Accounting AI | — | ramp.com | |
 Yuma | Customer Service Automation | — | yuma.ai |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Glossier's own words
Published results, each linked to its dated source. We quote, we do not score.
If we were going to use AI for this use-case, we needed an AI solution that wouldn't just say 'Your order is shipped.' The AI would have to open tracking links, parse the details, and figure out what's really going on, just like a human agent would.We barely had to think about the technical side. Yuma just worked, right out of the box.Glossier compared to other Beauty & Cosmetics companies
Glossier uses 2 AI tools. The median among the 19 Beauty & Cosmetics companies on usedby is 1. 13 of its 18 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
19 Beauty & Cosmetics companies on usedby, by number of AI tools
- 13 companies with 1 tool
- 2 companies with 2 tools
- 2 companies with 3 tools
- 1 company with 4 tools
- 0 companies with 5 tools
- 0 companies with 6 tools
- 0 companies with 7 tools
- 1 company with 8 tools or more
What its peers use that Glossier does not
Questions about AI at Glossier
What AI tools does Glossier use?
Glossier uses 2 AI tools: Ramp and Yuma. 2 are confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
Does Glossier use iAdvize?
usedby has not found a public page showing that Glossier uses iAdvize. iAdvize is the most used AI tool among the 19 Beauty & Cosmetics companies on usedby: 3 of them use it. See who uses iAdvize.
How does Glossier compare to other Beauty & Cosmetics companies?
Glossier uses 2 AI tools. The median among the 19 Beauty & Cosmetics companies on usedby is 1, and 13 of its 18 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Glossier uses?
Each tool is linked to a public page that names Glossier: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Glossier, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.