AI in Beauty & Cosmetics: what 19 companies use
Which AI tools the Beauty & Cosmetics companies on usedby use, area by area, with the public page behind each line.
19
companies with a public AI tool
usedby lists 19 Beauty & Cosmetics companies with at least one public AI tool. iAdvize is the most used: 3 of them (16%). Then come Ironclad (2) and Tidio (2). They use 2.1 AI tools on average. L'Oréal (12 AI tools) and Ulta beauty (4 AI tools) use the most.Latest check Oct 8, 2026: 34 of 39 public lines checked. Shares are of the 19 companies on usedby, not of the whole industry: we list a company when a public page shows its AI tools.
Who uses what
AI tools per area at the 6 Beauty & Cosmetics companies with the most tools on usedby. Areas are tool categories: too few lines name the team.
| Company | Support & CX | Operations & Workflow | Engineering & Data | Legal & HR | Marketing & Content | Meeting & Voice | Creative & Design |
|---|---|---|---|---|---|---|---|
 L'Oréal | 0 | Notion and HighRadius | Mem0, Sonar, Bubble, and Pinecone | Ironclad | Appier, Insider One, and Surfer | 0 | Canva |
 Ulta beauty | 0 | Miro | Harness | 0 | Movable Ink and Jasper | 0 | 0 |
 Estée Lauder | 0 | 0 | ChatGPT | Gloat | Profound | 0 | 0 |
 IPSY | Ada | Zapier | 0 | SpotDraft | 0 | 0 | 0 |
 Sephora | iAdvize | 0 | ThoughtSpot | 0 | 0 | 0 | 0 |
 Glossier | Yuma | Ramp | 0 | 0 | 0 | 0 | 0 |
Scroll sideways for more areas.
L'Oréal has AI tools in 5 of these 7 areas. Engineering & Data holds the most tools at these companies: 7 in total.
Where AI lands
Share of the 19 Beauty & Cosmetics companies on usedby with at least one tool in each area.
Support & CX is the most covered area: 8 of the 19 companies (42%). Research & Knowledge is the least covered, with 1 (5%).
Newest changes
New tools across the 19 Beauty & Cosmetics companies on usedby, last 90 days.
How to choose AI tools in Beauty & Cosmetics
For each of the most used categories, the tool most Beauty & Cosmetics companies on usedby use, and the next one. Based on public use, not on our opinion.
Tidio is next, with 2.
Ada is next, with 1.
Kore.ai is next, with 1.
19 Beauty & Cosmetics companies on usedby
Each company links to its AI stack and the proof behind each tool.
- L'Oréal12 tools
- Ulta beauty4 tools
- Estée Lauder3 tools
- IPSY3 tools
- Sephora2 tools
- Glossier2 tools
Beauty Pie1 tool
Caudalie1 tool
Dermalogica1 tool
e.l.f. Cosmetics1 tool
Groupe Rocher1 tool
Grupo Boticário1 tool
Manucurist1 tool
NU SKIN1 tool
O Boticário1 tool
Rodan + Fields1 tool
The Body Shop1 tool
Rosie1 tool
Labelle Perfumes1 tool
Questions about AI in Beauty & Cosmetics
What is the most used AI tool in Beauty & Cosmetics?
iAdvize. 3 of the 19 Beauty & Cosmetics companies on usedby use it (16%). Ironclad (2) and Tidio (2) come next. See who uses iAdvize.
Which Beauty & Cosmetics companies use the most AI tools?
On usedby: L'Oréal (12 AI tools), Ulta beauty (4 AI tools), and Estée Lauder (3 AI tools).
Which Chatbots & Live Chat tool do Beauty & Cosmetics companies use?
iAdvize, used by 3 of the 19 Beauty & Cosmetics companies on usedby. Tidio is next, with 2.
Which Legal AI tool do Beauty & Cosmetics companies use?
Ironclad, used by 2 of the 19 Beauty & Cosmetics companies on usedby. Harvey is next, with 1.
How does usedby count AI use in Beauty & Cosmetics?
Each line comes from a public page that names the company: a vendor's customer page, a published case study, a press release or a job post, saved with a dated capture and checked again on each run. usedby lists a company because such a page exists, so the shares on this page describe the Beauty & Cosmetics companies on usedby, not the whole industry.