1
AI tool in use at The Body Shop
The Body Shop uses 1 AI tool: Tidio (Chatbots & Live Chat). Tidio lists The Body Shop as a customer on its own website.Latest check Oct 3, 2026: 1 of 1 tool checked, from 1 public source.
- Industry
- Beauty & Cosmetics
- Website
- thebodyshop.com
- AI tools in use
- 1Median for the 19 Beauty & Cosmetics companies on usedby: 1
- Latest check
- October 3, 20261 of 1 tool checked so far
Every AI tool at The Body Shop
1 line, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Tidio | Chatbots & Live Chat | — | tidio.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
The Body Shop compared to other Beauty & Cosmetics companies
The Body Shop uses 1 AI tool. The median among the 19 Beauty & Cosmetics companies on usedby is 1. None of its 18 peers uses fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
19 Beauty & Cosmetics companies on usedby, by number of AI tools
- 13 companies with 1 tool
- 2 companies with 2 tools
- 2 companies with 3 tools
- 1 company with 4 tools
- 0 companies with 5 tools
- 0 companies with 6 tools
- 0 companies with 7 tools
- 1 company with 8 tools or more
What its peers use that The Body Shop does not
Questions about AI at The Body Shop
What AI tools does The Body Shop use?
The Body Shop uses 1 AI tool: Tidio. None is confirmed by a published story, quote or press release, and 1 is listed on the vendor's own pages.
Does The Body Shop use iAdvize?
usedby has not found a public page showing that The Body Shop uses iAdvize. iAdvize is the most used AI tool among the 19 Beauty & Cosmetics companies on usedby: 3 of them use it. See who uses iAdvize.
How does The Body Shop compare to other Beauty & Cosmetics companies?
The Body Shop uses 1 AI tool. The median among the 19 Beauty & Cosmetics companies on usedby is 1, and 0 of its 18 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools The Body Shop uses?
Each tool is linked to a public page that names The Body Shop: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find The Body Shop, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.