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What AI does Topicals use?

Topicals uses one AI tool on usedby: Gorgias. A published story, quote or press release confirms it. The tool links to the public page that names Topicals.

Checked Nov 15, 20261 public source
Results

What Topicals says about Gorgias

Quotes and figures as the vendors and Topicals published them, each tied to its saved source page. usedby does not measure the result.

On Gorgias
The team automates responses to questions that shoppers ask before purchasing. The case reports that 69% of tickets were automated.
Summary by usedbyFrom the published story
Case study, Captured Nov 15, 2026 · Read how Topicals uses Gorgias
Peers

Topicals among Beauty & Cosmetics companies

71 Beauty & Cosmetics companies on usedby, public proof only. A company can use tools that no public page names.

AI tools per company

71 Beauty & Cosmetics companies on usedby, by number of AI tools
  1. 58 companies with 1 tool
  2. 8 companies with 2 tools
  3. 3 companies with 3 tools
  4. 1 company with 4 tools
  5. 0 companies with 5 tools
  6. 0 companies with 6 tools
  7. 0 companies with 7 tools
  8. 1 company with 8 tools or more

Median: 1 tool. None of its 70 peers uses fewer.

These counts cover public proof only. A company can use tools that no public page names.

FAQ

Questions about AI at Topicals

What AI tools does Topicals use?

Topicals uses 1 AI tool (1 confirmed): Gorgias.

Which AI tools are confirmed at Topicals?

One: Gorgias. Each one has a published case study, a named quote or a press release.

Does Topicals use Gorgias?

Yes. A published story, quote or press release confirms it (captured Nov 15, 2026). Gorgias is the most used AI tool among the 71 Beauty & Cosmetics companies on usedby: 11 of them use it. See who uses Gorgias.

How does Topicals compare to other Beauty & Cosmetics companies?

Topicals uses 1 AI tool. The median among the 71 Beauty & Cosmetics companies on usedby is 1, and 0 of its 70 peers use fewer tools. These counts cover public proof only.

What do confirmed, observed and signal mean?

Confirmed: a case study, a named quote or a press release. Observed: the vendor shows Topicals on its own pages, for example a logo wall. Signal: a job post shows Topicals’s employees use the tool, the weakest proof. Every level counts, and each line shows its level.

How current is this page?

The most recent check was on November 15, 2026. 1 of the 1 line have been checked so far, from 1 public source.

How does usedby know which AI tools Topicals uses?

Each tool is linked to a public page that names Topicals: a vendor's customer page, a published case study, a press release or a job post. We save most pages with a dated capture and check them again on each run. A tool leaves the list only after three checks in a row that no longer find Topicals, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.

Sources

Where this data comes from

One proof level

Confirmed · 1Case study, named quote or press release.

Source types

  • Customer stories1 line
How we check →

Cite this page

UsedBy.ai (2026). What AI does Topicals use? 1 tool. Retrieved from https://www.usedby.ai/companies/topicals, latest check November 15, 2026.