The use case: how Self Financial deploys Lorikeet
Self uses Lorikeet's voice agent to answer customer calls about Credit Builder Accounts and credit cards. The agent pulls account data from Self's internal system of records and takes actions such as replacing a card or closing an account.
In the customer’s words
Lorikeet is really able to pick up and understand where the customer is coming from.If I were to leave Self and ask to implement AI at another financial institution, Lorikeet would be the first call I make.Other companies using Lorikeet
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- Oct 27, 2026
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The agent then acts on the account. It can replace a card, close a Credit Builder Account, and explain a block on a card. Each of these once needed a person.