The use case: how Skyscanner deploys New Relic
Skyscanner uses New Relic with OpenTelemetry and Terraform to get correlated telemetry across its backend and mobile apps, replacing a set of siloed custom monitoring tools. Teams use it for dashboards, alerting, distributed tracing, and defining SLOs and SLIs for mobile and backend services.
More reported results
Figures published in New Relic’s case study. They are not independently measured by usedby.
Skyscanner was able to replace over 12 monitoring and point solutions with New Relic.
Previously 10 experienced engineers were dedicated to upkeeping these monitoring solutions.
In the customer’s words
The integrations with OTel and Terraform have allowed us to move fast.Other AI tools used by Skyscanner
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Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.
newrelic.com- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
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- The figure: ~15 minutesChecked
Printed word for word on the page, near the name of Skyscanner.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Skyscanner.
- Skyscanner uses New RelicChecked
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- The result itselfNot checked
We quote it; we did not measure it.
Skyscanner was able to replace over 12 monitoring and point solutions with New Relic. Previously 10 experienced engineers were dedicated to upkeeping these monitoring solutions. Now they can focus on accelerating adoption rather than maintaining it.