The use case: how Spark Health deploys Regal
Spark Health uses Regal's Journey Builder to trigger and orchestrate personalized outbound calls to Medicare patients, one journey for scheduling provider appointments and another for collecting feedback on care after visits. Reps receive automatically generated call tasks with context such as the patient's doctor, with follow-up attempts spread over several days.
More reported results
Figures published in Regal’s case study. They are not independently measured by usedby.
They were able to achieve a 90% task completion rate with their agents from Regal’s task management system.
In the customer’s words
Regal.io has helped us improve our patient engagement rates by 100% and improve our patient engagement strategy through personalized calling.Other companies using Regal
Customers across industries, with public evidence.
American StandardConfirmed
AngiConfirmed
Aprende InstituteConfirmedAssure HealthConfirmed
Career KarmaConfirmedClub Z!ConfirmedGo straight to the source
Based on Regal’s published case study. We check the public evidence; the results are reported by the vendor.
regal.ai- Last checked
- Oct 8, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 100%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Spark Health.
- Spark Health uses RegalChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Spark Health instantly saw a 100% lift in patient engagement rates from 30% to 60% from using Regal’s sophisticated calling capabilities combined with an event-based journey builder.