The use case: how Sportradar deploys New Relic
Sportradar uses New Relic as a single observability layer across its autonomous engineering teams, letting them keep their OpenTelemetry tooling while reporting consistent service health, availability and SLO metrics. It also uses New Relic in the delivery pipeline as a quality gate for changes and for distributed tracing to understand data latency.
More reported results
Figures published in New Relic’s case study. They are not independently measured by usedby.
We’re delivering against a 99.9% availability SLO for all our business services.
We now have a consistent view of service health across our entire estate of more than 200 business services.
In the customer’s words
New Relic has helped us change the culture in terms of how we understand performance and test our systems. With New Relic as an integral part of the delivery pipeline for testing changes, it acts as a quality gate to help us capture issues before we ship to production.Other AI tools used by Sportradar
Other public relationships recorded on usedby.
Explore Sportradar’s AI stack
Other companies using New Relic
Customers across industries, with public evidence.
See all New Relic customers
Go straight to the source
Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.
newrelic.com- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 15%Checked
Printed word for word on the page, near the name of Sportradar.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Sportradar.
- Sportradar uses New RelicChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
New Relic has also helped the engineering organization measure and improve release quality while increasing the frequency of releases by 15%.