The use case: how Tokopedia deploys New Relic
Tokopedia uses New Relic as a unified observability platform to correlate performance telemetry, business metrics and deployment data across its backend and mobile app. It also uses it to build geographic dashboards, diagnose production issues, and tune alerting for its payments service.
In the customer’s words
With New Relic, Tokopedia is now able to achieve end-to-end observability of our platform, especially our mobile app.Other companies using New Relic
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- Nov 12, 2026
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Thanks to New Relic, Tokopedia can correlate performance telemetry, key business metrics, and deployment velocity into one single view. Engineers can set up custom dashboards to quickly focus on performance engineering, analyse the quality of the code in production, and identify hotspots or bottlenecks which are causing issues.