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Truliant Federal Credit UnionwithZest AI

How Truliant Federal Credit Union uses Zest AI

ConfirmedVendor case study · Checked Oct 24, 2026
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The use case: how Truliant Federal Credit Union deploys Zest AI

Truliant uses Zest AI to automate loan decisioning across its lending portfolio, including auto, personal loans and credit cards. This frees underwriters to spend time on members who need additional review and support.

More reported results

Figures published in Zest AI’s case study. They are not independently measured by usedby.

68%

68% of all direct auto approvals

47%

47% of all indirect auto approvals

63%

63% of all credit card approvals

30,000

upwards of 30,000 per month

In the customer’s words

Zest AI brought us speed. Beforehand, it could take six hours to decision a loan, and we’ve been able to cut that time down exponentially. Zest AI has helped us tremendously improve our efficiency and member experience.
Anderson Langford, Chief Credit Officer, Truliant Federal Credit Union — Source

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More stories

Go straight to the source

Based on Zest AI’s published case study. We check the public evidence; the results are reported by the vendor.

zest.ai
Last checked
Oct 24, 2026
zest.aiCaptured Zest AI case study about Truliant Federal Credit UnionOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 77%Checked

    Printed word for word on the page, near the name of Truliant Federal Credit Union.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Truliant Federal Credit Union.

  • Truliant Federal Credit Union uses Zest AIChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Since partnering with Zest AI, Truliant has seen a 2-3x increase in instant approvals and automation across their portfolios. The team has so far been able to automate 68% of all direct auto approvals, 47% of all indirect auto approvals, 77% of all personal loan approvals, and 63% of all credit card approvals.
From the page. zest.ai