How Zagrebačka banka uses PolyAI
Zagrebačka banka uses a Croatian-speaking PolyAI assistant to answer common questions and route callers to the right team. PolyAI reports a 14-point increase in the bank’s Net Promoter Score.
View captured proofThe use case: how Zagrebačka banka deploys PolyAI
Zagrebačka banka uses a Croatian-speaking PolyAI assistant to answer common questions and route callers to the right team.
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poly.ai- Last checked
- Nov 15, 2026
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