6
AI tools in use at NatWest
NatWest uses 6 AI tools: Comet Opik (LLM Ops & Frameworks), Instabase (Document & Process Intelligence), Persado (Marketing Copywriting), PolyAI (AI Phone Agents), and 2 other tools. 1 is confirmed by a published story, quote or press release; 5 are listed on the vendor's own pages.Latest check Oct 8, 2026: 6 of 6 tools checked, from 10 public sources.
- Industry
- Banking & Mortgages
- Website
- natwest.com
- AI tools in use
- 6Median for the 94 Banking & Mortgages companies on usedby: 1
- Latest check
- October 8, 20266 of 6 tools checked so far
Every AI tool at NatWest
6 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Comet Opik | LLM Ops & Frameworks | — | comet.com | |
 Instabase | Document & Process Intelligence | — | instabase.com | |
 Persado | Marketing Copywriting | — | persado.com | |
 PolyAI | AI Phone Agents | — | poly.ai | |
 Scrunch | SEO & Content Strategy | — | scrunch.com | |
 Snowflake | Data Cloud & Analytics | — | snowflake.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In NatWest's own words
Published results, each linked to its dated source. We quote, we do not score.
NatWest compared to other Banking & Mortgages companies
NatWest uses 6 AI tools. The median among the 94 Banking & Mortgages companies on usedby is 1. 88 of its 93 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
94 Banking & Mortgages companies on usedby, by number of AI tools
- 62 companies with 1 tool
- 13 companies with 2 tools
- 10 companies with 3 tools
- 3 companies with 4 tools
- 0 companies with 5 tools
- 3 companies with 6 tools
- 1 company with 7 tools
- 2 companies with 8 tools
What its peers use that NatWest does not
Questions about AI at NatWest
What AI tools does NatWest use?
NatWest uses 6 AI tools: Comet Opik, Instabase, Persado, PolyAI, Scrunch, and Snowflake. 1 is confirmed by a published story, quote or press release, and 5 are listed on the vendor's own pages.
Does NatWest use Zest?
usedby has not found a public page showing that NatWest uses Zest. Zest is the most used AI tool among the 94 Banking & Mortgages companies on usedby: 23 of them use it. See who uses Zest.
How does NatWest compare to other Banking & Mortgages companies?
NatWest uses 6 AI tools. The median among the 94 Banking & Mortgages companies on usedby is 1, and 88 of its 93 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools NatWest uses?
Each tool is linked to a public page that names NatWest: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find NatWest, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.