Who uses Instabase?
AI Hub: agentic platform that turns unstructured documents into auditable data for banks, insurers and public agencies. instabase.com
8
companies use Instabase
8 companies use Instabase. 25% are in Banking & Mortgages. Confirmed or observed customers include Axa, İşbank, and Rocket Mortgage. 4 of them are confirmed by a published case study, quote or press release.Latest check Oct 8, 2026: 8 of 8 companies checked, from 2 public sources.
- Category
- Document & Process Intelligence
- Customers by proof
- 4 confirmed, 4 observed
- Top industry
- Banking & Mortgages, 25% of customers
- Security
- SOC 2 Type II, HIPAASource: instabase.com, checked Oct 8, 2026
- Most similar
- LlamaIndex, no shared customer yet
- Website
- instabase.com
What Instabase does
Instabase AI Hub is an agentic automation platform for document-heavy work in financial services, insurance, healthcare and the public sector. Packet-aware AI agents read emails, scans, spreadsheets and other files, validate data across documents and apply business logic, choosing the best model per task. The company now operates as SuperApp, and AI Hub remains supported.
Written by usedby from instabase.com.
Main features
Common uses
8 companies use Instabase
Every company below links to the public page that shows it uses Instabase. Open a row to see the dated capture.
Customers over time: appears once we have six months of archived captures.
| Company | Industry | Proof |
|---|---|---|
 Axa | Insurance & InsurTech | |
 İşbank | — | |
 Rocket Mortgage | Banking & Mortgages | |
 USPTO | — | |
 BMG | — | |
 NatWest | Banking & Mortgages | |
 Paychex | — | |
 VR Smart Finanz | — |
What customers report
Results as published by Instabase and its customers. Each one links to its dated source. We quote, we do not score.
With Instabase and several other proprietary AI and automation processes integrated into our technology ecosystem, we have shaved several days off the amount of time it takes our clients to close on a home purchase, decreasing turn times by 25% and getting them the keys to their new home faster.As we explore new ways to bring America’s innovation to impact, Instabase allows us to quickly tap into more of the trapped data found in our unstructured patent applications with ease and accuracy.
Reducing data barriers and openly preserving customer trust is a ‘signature’ accomplishment that we can all be proud of.Before you buy Instabase
What Instabase publishes on the points buyers check first, each with its source and check date.
| Security | SOC 2 Type II, HIPAA | instabase.com, checked Oct 8, 2026 |
|---|---|---|
| Data processing terms | A data processing agreement is available. | instabase.com, checked Oct 8, 2026 |
Questions to ask in your demo
- Which of your customers look like us, by industry and size?
- What does a pilot cost, and what decides the move to a full contract?
- Where is our data stored, who can access it, and is it used to train models?
- How does Instabase work with the tools we already use?
Instabase alternatives
Tools compared with Instabase most often, with the customers they share.
| Tool | Customers | Shared with Instabase | Compare |
|---|---|---|---|
 LlamaIndex48 customers, 0 shared | 48 | 0 | Instabase vs LlamaIndex |
 Rossum41 customers, 0 shared | 41 | 0 | Instabase vs Rossum |
Questions about Instabase
Who uses Instabase?
8 companies use Instabase, including Axa, İşbank, and Rocket Mortgage.
Which industries use Instabase?
The industries with the most Instabase customers are Banking & Mortgages (2) and Insurance & InsurTech (1).
What are the alternatives to Instabase?
The tools compared with Instabase most often are LlamaIndex (48 customers, 0 shared) and Rossum (41 customers, 0 shared). See all Instabase alternatives.
How does usedby know who uses Instabase?
Each company is linked to a public page that names it: Instabase's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
What do confirmed, observed and signal mean?
Confirmed (4): a case study, a named quote or a press release. Observed (4): Instabase shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Instabase, the weakest proof. Every level counts as a customer, and each line shows its level.
How current is this list?
The most recent check was on October 8, 2026, and 8 of 8 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.
Changes and sources
New customers
No new customer yet. Tracking of Instabase started on October 8, 2026. New customers appear after two complete checks of its pages.